Our Dedicated Team

About NetNada

NetNada is a sustainability-focused company dedicated to helping businesses reduce their carbon footprint and improve their overall sustainability. We offer actionable tools and insights that allow businesses to make measurable progress towards sustainability while gaining recognition for their efforts.
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🌟 Position: Growth and Content Marketer

📍 Location: Either in Person or Remote

🕒 Type: Full-Time

📆 Start Date: Immediate

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Key Responsibilities

Content Creation

- Create compelling articles, blog posts, and whitepapers that showcase the sustainability achievements of our customers.

- Develop educational content to provide valuable insights into sustainability best practices in the tech industry.

Social Media & Video Content

- Produce and share engaging reels and video content across social media platforms.

- Write scripts for video content that focus on customer success stories and sustainability initiatives.

Customer Advocacy

- Encourage and collect customer testimonials and reviews for marketing purposes.

- Build and manage a community of brand ambassadors who are passionate about sustainability.

Customer Stories and Communications Support

- Actively monitor customer progress on the platform to ensure they have relevant content to communicate with their stakeholders.

- Identify and resolve any opportunities for user stories to be told and or engaging activations.

- Build the NetNada community and help guide clients and users with their sustainability communications, protecting them from the risks of Greenwashing and ensuring all communications are supported by data and evidence

Email Marketing

- Craft and send personalised emails to engage and update customers.

- Develop and manage automated email sequences for various customer touchpoints.

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Qualifications

- Bachelor's degree in Marketing, Communications, or a related field.

- Minimum of 3-5 years of experience in growth and/or content marketing.

- Strong written and verbal communication skills.

- Proficiency in social media optimisation/growth, engagement tracking, SEO/SEM, email marketing platforms and CRM software.

- Passion for sustainability and a strong personal ethics.

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Benefits

- Competitive salary and performance bonuses.

- Opportunity to work in a mission-driven organisation.

- Flexible work schedule and remote work options.

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How to Apply

Please send your resume and a cover letter detailing your experience and passion for sustainability to support@netnada.com.au

We look forward to making the world a more sustainable place, together! 🌍

Job Title: Head of Customer Success

Location: Australia

About NetNada: NetNada is dedicated to driving impactful change in sustainability and emissions reduction. Our platform empowers businesses to navigate their decarbonisation journeys while fostering positive impacts within their supply chains. We're committed to revolutionizing sustainability practices and seeking a passionate Head of Customer Success to join our team.

Role Overview: As the Head of Customer Success at NetNada, you'll play a pivotal role in guiding and supporting our clients to enhance their sustainability, reduce emissions, and drive positive change throughout their supply chains. Your primary focus will be to lead and support customers in their decarbonisation endeavours, ensuring they maximise the potential of our platform to achieve their sustainability goals.

Responsibilities:

Customer Guidance: Collaborate closely with clients to strategise and implement sustainability initiatives leveraging NetNada's platform.
Communication and Marketing: Effectively communicate and market the success stories of NetNada's clients' sustainability journeys, both internally and externally.
Community Building: Cultivate communities and focus groups to foster engagement and knowledge-sharing among clients.
Supplier Engagement: Drive initiatives to assist our clients' suppliers in embarking on their sustainability journeys.
ESG/Carbon Accounting Expertise: Provide insights and knowledge to address specific client queries regarding their sustainability results and advise on next steps.
Technical Aptitude: Identify area for improvement in our software, enhance user experiences, and manually adjust calculations to ensure optimal performance of our platform.

Preferred Skills:

Excellent communication abilities for marketing and sharing client success stories.
Strong interpersonal skills for community building and facilitating focus groups.
Enthusiastic personality to engage and assist our clients' suppliers on sustainability paths.
Proficiency in ESG/Carbon Accounting to address client queries accurately.
Technical expertise to identify software issues and improve user experience.
Demonstrated expertise in ESG principles, carbon accounting, and sustainability initiatives.
Strong analytical and problem-solving skills.
Proficiency in software troubleshooting and enhancement.

Qualifications:

Bachelor's degree in sustainability/ESG, marketing, communications, business or equivalent practical experience.
Proven experience in customer success or related roles, ideally within B2B software companies and/or sustainability consulting organisations.

Join Us: Be part of a groundbreaking team dedicated to reshaping sustainability practices. At NetNada, your expertise will drive real change and impact the global sustainability landscape.

How to Apply: Please submit your resume and a cover letter detailing your experience and enthusiasm here

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We believe business has the potential to lead the way in decarbonising our economy - and that everyone should have the tools to make sustainability a strength in their business. That's why we are reinventing the way sustainability is measure at companies of all sizes, regardless of the budget, industry, or region. We're building a simple tool that shorten the time between wanting to do something for the planet and start taking action.

We're young and just getting started. But we're incredibly excited by our potential to reshape the future of every business who wants to do good. And we're not alone. We're supported by NSW Government, the University of NSW, and CSRIO.

Who you are:

You always wanted to run your own software company. You love to build. You ask great questions. You are a team player. You are passionate. You're an engineer at heart, but you have some product manager in you too. You have a strong sense of how things should be done, and you don't hesitate to voice your opinion. You are a 10x engineer, capable of getting more done than others and in a fraction of the time. You want to be a part of something great.

What you will be doing:

Spread the NetNada word. You'll share our product, vision and values with your network and help to build our brand from the ground up.
Build and maintain NetNada products. You'll be a crucial part of our early team, working to build out our initial business sustainability software. We have big, bold aspirations and we need the best talent to get us there
Work collaboratively with all teams. You’ll work closely with our Engineering, Product and Design teams to make sure NetNada is the best it can be. You’ll participate in code reviews and contribute ideas to engineering discussions.
Strive to learn and hone technical skills. You’ll always write clean and well thought-out code, find any bugs (and fix them!) and make sure you are always asking questions to learn from and help the team around you.
Set the standards. We’re looking for thinkers and inventors who can come up with new approaches to old ideas and push the industry forward.
Share your expertise. We believe in a culture of sharing. Pass on your experience to junior developers to help them grow or share your knowledge externally on our blog.

You will have autonomy in on achieving the above, but here are a few problems you might work on depending on your preferances:

Improve our system to calculate carbon emisions based on thousand of data points, such that a business gets a result in seconds.
Create a webapp experience that reacts to different customer's journey and sustainabilty performance
Design requirements and build business logic for integrations that can improve our sustainability analysis
Build product features that support a no-touch onboard experience all the way to implementation of sustainability initiatives

Our stack:

NetNada technology is built on top of tools that are widely available. While it might make our product a bit heavier, what we lose in rendering time, we gain in speed when it comes to building a product that can be built by exceptional people all around the world. NetNada technology is built with:

Node
React
Python
PostgreSQL
FireBase
and JS SDKs for our 3rd party integrations

A bit more about you:

Experience building web products. You'll have 3+ years experience in software engineering. We're open to any industry background and if you have worked in an early stage startup - even better!
Can work autonomously. Once we’re aligned on where we need to go, you’re comfortable in the driving seat.
You think outside the box. The world is changing, quickly. You're excited by new and effective approaches to software engineering and you always think two steps ahead to anticipate and solve any problems.
Leader and team player. You’ll play a coaching/ mentoring role for junior members of the team to accelerate their growth and learning. Putting the ladder back down to help others is important to you.
Honest and open communicator. You have strong communication skills and aren’t afraid to speak your mind. Your work reflects NetNada’s mission, vision and values.‍
You work with calm determination. Our growth plans are bigger than big so you need to be excited to move quickly but able to keep a level head

You'd really stand out if you have:

3+ years of experience building software professionally
You are an expert in frontend and backend development, and have experience building end-to-end applications
Experience working with 2 tools in our stack
Have some product manager skills in you
Want to lead a team

WAIT! Studies show that people identifying as women or from under-represented groups are far less likely to apply for roles if they don't meet 100% of the requirements. There's no such thing as a perfect candidate so please don't self-reject - keep on reading! We'd love the opportunity to meet you.

Benefits of working at NetNada:

Equity for everyone. Those who works for NetNada can own a part of the company. It means you think like an owner and make decisions like one too. When NetNada does well, you do well.
Flexible and balanced work location and hours.
You can work from a NetNada office.
You can work from home.
You can work from anywhere that has good internet.
You get to make that choice every day.‍
Personal learning and development budget. We will try our best to support you on your journey to become a better version of you. We work best when everyone can get better every day and share what they learn with the rest of us. ‍
Give back. Take 3 days a year fully paid to volunteer and give back to your community.

Excited? Click here to get started!

If you have any questions please contact us at support@netnada.com.au or message one of the founders on LinkedIn.

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Innovation as a principle.

The dream team.

Afonso Firmo

Lochie Burke

Kamakshi Mathu

Arjun Nair

Alex King

Enakshi Majunder

Oscar Mason

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