Privacy Policy

www.netnada.com.au

Type of website: Web App
Effective date: 10th day of November, 2021www.netnada.com.au (the "Site") is owned and operated by NetNada PTY LTD. NetNada PTY LTD can be contacted at:

support@netnada.com.au
(04) 7809 7537
Hilmer Building Level1, Gate Two Ave, University of NSW, 2033

Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  • The personal data we will collect;
  • Use of collected data;
  • Who has access to the data collected;
  • The rights of Site users; and
  • The Site's cookie policy.
  • This Privacy Policy applies in addition to the terms and conditions of our Site


Consent
By using our Site users agree that they consent to:

The conditions set out in this Privacy Policy; and the collection, use, and retention of the data listed in this Privacy Policy.

We may collect information from you when you:

  • Create or register an account, or administer your account
  • Input, post, or upload information, data, or other content through the Services
  • Submit questions, requests, or other communications to us via various communication channels
  • Contact us for customer support or technical supportVisit any of our websites or download any of our applications
  • Participate in any promotions, demonstrations, contests, surveys, or other marketing eventsInteract with other NetNada users and guests on our community forums
  • Integrate third-party products and services with your NetNada account



Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:First and last name; and
Email address.
This data may be collected using the following methods:Signing up for a demo; and
Creating an account.

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.The data we collect when the user performs certain functions may be used for the following purposes:Communication and customer service.

Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We may disclose information we collect:

  • When you ask us to, or otherwise give your specific consent;
  • With affiliates and subsidiaries to provide you with aspects of the Services, such as customer support;
  • With vendors we engage to provide you with aspects of the Services, such as data storage, hosting, and payment processing;
  • With third-party service providers who enable certain features or functionalities of the Services that you’ve requested (for example, by integrating in to other softwares);
  • With vendors we engage to help us with marketing and email campaigns, to advertise, gain insights, and perform analytics into how the Services are used and how they might be improved (for example, we may share Customer Information with various social media platforms to engage in custom audience advertising or use third-party data enrichment services to match Customer Information or other personal information we collect with publicly available database information in order to communicate more effectively with you);
  • With an employer or other organization on whose behalf you use the Services, that created a NetNada account on your behalf, or that owns, manages, or is associated with the email domain for an email address on your account; or with the owner of an Netnada account to which you have access or on which you are a collaborator, but only to the extent the information pertains to such workspace or owner;
  • As necessary to comply with applicable law, including governmental requests, law enforcement requests, and otherwise to protect the rights, privacy, safety, or property of you, us, or others;
  • As necessary in the event of a proposed or actual reorganization, merger, sale, joint venture, assignment, transfer, financing, or other disposition of all or any portion of NetNada business, assets, or stock;
  • With others for any legitimate business purpose that does not conflict with the statements made in this Privacy Policy.


How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected
You may access, correct, amend, or delete content within NetNada. You control all content you upload. Content you delete (including content containing personal information) may be retained in archived or backup copies in order to enable you to use certain features like revision history and base snapshots. For instructions on how to permanently delete your content please contact support@netnada.com.au. Pease note that permanent deletion of content through this process may impair or disable some features of the Services.

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data please contact our privacy officer here:

Afonso Firmo
support@netnada.com
(04) 7809 7537
Hilmer Building Level1, Gate Two Ave, University of NSW, 2033

How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

You can opt-out of the use of your personal data for marketing emails. You can opt-out by sending an email to support@netnada.com.au.
You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking "unsubscribe" on the bottom of any marketing email.


Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.We use the following types of cookies on our Site:

  • Functional cookies - functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
  • Analytical cookies - analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;
  • Targeting cookies - targeting cookies collect data on how you use the Site and your preferences. This allows us to personalise the information you see on our Site for you; and


Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Afonso Firmo, at:

support@netnada.com
(04) 7809 7537
Hilmer Building Level1, Gate Two Ave, University of NSW, 2033